These Terms & Conditions govern your use of the meta888 platform. Please read them carefully before registering or placing any bets. By accessing meta888, you confirm you have read and agree to these terms in full.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and meta888 ("the Company", "we", "us", "our"), governing your access to and use of the meta888 website, mobile platform, and all associated gaming services available at meta888.one (collectively, "the Platform").
By registering an account, accessing the Platform, or placing any wager, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, including any additional rules, policies, and guidelines referenced herein — including the Privacy Policy, Responsible Gaming Policy, and any game-specific or promotion-specific terms published on the Platform.
meta888 reserves the right to amend these Terms at any time. Continued use of the Platform following the posting of amended Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
You must be at least 21 years of age to register an account or use any services on the meta888 Platform. Access to meta888 is strictly prohibited for persons under 21 years of age.
By registering, you represent and warrant that:
meta888 reserves the right to request proof of age documentation at any time. Accounts found to be held by persons under the age of 21 will be immediately suspended, all winnings voided, and deposits refunded to the extent permitted by law.
Malaysian players are responsible for understanding and complying with applicable Malaysian laws relating to online gambling. meta888 does not hold or represent holding a Malaysian domestic gambling licence, as no such regulatory framework currently applies to offshore online gaming platforms of this nature. You access the Platform under your own jurisdiction's applicable rules.
Each individual may register only one (1) account on the meta888 Platform. The creation of multiple accounts by the same individual — using different email addresses, mobile numbers, or any other identifying information — is strictly prohibited and will result in account suspension and forfeiture of all associated balances and winnings.
You are required to provide accurate, complete, and current information during registration, including your full legal name, date of birth, email address, and Malaysian mobile number. You must promptly update your registration details if any information changes.
You are solely responsible for maintaining the confidentiality of your account credentials. meta888 will never ask for your password via any communication channel. You must notify meta888 support immediately if you suspect unauthorised access to your account. meta888 shall not be liable for losses arising from your failure to maintain account security.
meta888 may require you to submit identity verification documents (national identity card, passport, or equivalent) and proof of payment method before processing withdrawal requests. This is a requirement under our international licensing obligations. Failure to complete KYC verification within a reasonable timeframe will result in withdrawal requests being placed on hold.
The minimum deposit on the meta888 Platform is RM30. Deposits may be made via Touch 'n Go eWallet, Boost, DuitNow QR, FPX online banking, GrabPay, and USDT (Tether). All deposits are processed in Malaysian Ringgit (MYR). meta888 does not charge fees for deposits; however, transaction fees may be applied by your payment provider.
Deposits are credited to your account immediately upon confirmed receipt from the payment provider. meta888 is not responsible for delays attributable to third-party payment processors.
The minimum withdrawal amount is RM50. Withdrawal requests are subject to KYC verification and will be processed to the same payment method used for the originating deposit where technically possible. meta888 targets same-day processing for withdrawal requests submitted before 10:00 PM MYT; requests submitted thereafter will typically be processed on the following business day.
meta888 does not charge withdrawal fees on its end. Any charges are imposed by the relevant payment provider. Withdrawals to third-party accounts not registered in the Player's name are prohibited. meta888 reserves the right to delay withdrawal processing pending verification of unusual account activity.
All transactions on the meta888 Platform are conducted in Malaysian Ringgit (MYR) unless otherwise specified. Players depositing via USDT will have funds converted to MYR at the prevailing rate at the time of transaction.
meta888 offers various bonuses and promotions to registered players, including welcome bonuses, reload bonuses, cashback, and free spins. All bonuses are subject to specific terms and conditions published on the relevant promotion page at the time of claim, including but not limited to:
meta888 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice.
All bets placed on the meta888 Sportsbook and Esports Betting sections are subject to the betting rules applicable to each sport and market type, as published within the relevant sections of the Platform. General betting rules include:
All casino games offered on the meta888 Platform — including slots, live dealer games, and RNG table games — are provided by licensed third-party game studios and use certified Random Number Generator (RNG) technology audited by independent testing laboratories. Published Return to Player (RTP) percentages are theoretical long-term averages and do not guarantee individual session outcomes.
In the event of a disconnection during a live casino session, the hand or spin in progress at the time of disconnection will be settled automatically based on the game state recorded by the server at that moment. meta888 is not liable for losses resulting from disconnections attributable to the Player's internet connection or device.
meta888 reserves the right to void game rounds found to contain technical errors that materially affected the fairness of the outcome. In such cases, affected bets will be refunded to the Player's account.
The following conduct is strictly prohibited on the meta888 Platform and will result in immediate account suspension, forfeiture of balances, and potential legal action:
meta888 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including where:
Upon permanent account closure for reasons attributable to a Player's breach of these Terms, meta888 reserves the right to void pending withdrawals and forfeit balances to the extent permitted under applicable laws and our licensing obligations.
To the fullest extent permitted by applicable law, meta888 shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including losses of winnings, data, or goodwill. meta888's total liability to you for any direct damages shall not exceed the amount deposited by you in the 30 days preceding the incident giving rise to the claim.
meta888 does not warrant that the Platform will be available uninterrupted or error-free. Scheduled and unscheduled maintenance may result in temporary unavailability. meta888 will endeavour to provide advance notice of scheduled maintenance periods.
meta888's collection, use, and storage of personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms. By accepting these Terms, you also accept the Privacy Policy in its current form.
meta888 is committed to responsible gaming. We provide tools including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. Players are strongly encouraged to use these tools proactively.
If you wish to self-exclude from the meta888 Platform, please contact our support team via live chat. Self-exclusion requests will be actioned within 24 hours. Once activated, a self-exclusion cannot be reversed for the duration of the elected exclusion period. Full details are available on our Responsible Gaming page.
Reminder: You must be 21 or over to use the meta888 Platform. If you believe you may have a gambling problem, please seek assistance before it worsens.
meta888 reserves the right to amend these Terms and Conditions at any time. Amendments will be posted to this page with an updated "Last Updated" date. For material changes, meta888 will endeavour to notify registered players via email or platform notification. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws applicable under meta888's international gaming licence jurisdiction. Any dispute arising from or in connection with these Terms or your use of the Platform that cannot be resolved through meta888's standard complaint resolution process shall be submitted to binding arbitration in accordance with the procedures applicable under the relevant licensing authority's rules.
For complaints, please contact the meta888 support team via live chat in the first instance. If your complaint is not resolved to your satisfaction within 14 days, you may escalate to the relevant licensing authority as directed by the meta888 support team.
If you have any questions about these Terms & Conditions, please contact our support team via the live chat function available on all pages of the meta888 Platform, or email us at: [email protected]
A plain-English summary of the most important rules. Always refer to the full Terms above for binding provisions.
You must be at least 21 years old to create an account or use any meta888 services. Age verification documents may be requested before your first withdrawal is processed.
Each player is permitted one meta888 account only. Duplicate accounts created to exploit bonuses or bypass restrictions will be suspended and balances forfeited.
All bonuses carry wagering requirements before winnings become withdrawable. Requirements, eligible games, and expiry periods are stated on each promotion's specific terms page.
Minimum deposit is RM30 via TnG eWallet, Boost, DuitNow, FPX, or GrabPay. Withdrawals from RM50. meta888 does not charge withdrawal fees on its end.
Bot usage, collusion, chargebacks, and money laundering are strictly prohibited. Detection of any prohibited conduct results in immediate account suspension and forfeiture of balances.
Players can request self-exclusion at any time via live chat. Once activated, self-exclusion runs for the full elected period and cannot be reversed mid-term. 21+ only, gamble responsibly.
Our support team is available 24/7 via live chat to answer any questions about these Terms, your account, or platform policies. You can also visit the FAQ for quick answers.
⚠️ 21+ only. meta888 operates under international gaming licensing. Please gamble responsibly.